GOT QUESTIONS?
We've got answers.
Find answers to our most frequently asked questions about sizing, shipping, and care.
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We offer a comprehensive range of sizes from XS to XL, with select styles available in XXS and XXL. Each product page includes a detailed size guide to help you find your perfect fit.
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Yes, we ship worldwide. Standard shipping within Australia takes 3-5 business days. International orders typically arrive within 7-14 business days depending on your location.
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We recommend hand washing in cold water with a gentle detergent. Lay flat to dry away from direct sunlight. Avoid tumble drying and ironing to preserve the delicate lace and fabric quality.
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We accept returns within 30 days of purchase for unworn items with original tags attached. For hygiene reasons, we cannot accept returns on worn intimates. Please contact our customer service team to initiate a return.
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Absolutely. All Ramolli pieces are ethically manufactured in small batches using sustainable practices. We work closely with our production partners to ensure fair wages and safe working conditions.
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Yes, once your order ships you'll receive a tracking number via email. You can use this to monitor your delivery progress. If you have any questions about your order, our customer service team is here to help.